INTRODUCTION
Our customers are at the heart of everything we do. Therefore, in addition to trying to provide excellent value and service, we protect your privacy in effective ways against abuse, complying with national, European and even Regulation (EU) No 679/2016.
For ALMAIA DIGITAL MARKETING S.R.L. your privacy is very important and we take it seriously. The purpose of this privacy policy is to explain how we collect, use and disclose information about you on our website and/or to other third parties with whom we have a confidentiality agreement regarding the processing of personal data. By using our website, you agree to this privacy policy.
In addition, your rights and choices are equally important to us and we therefore inform you, clearly and explicitly, of these and the ways in which you can contact us to update your information or any other rights through this privacy policy.
ABOUT US
The website is operated and owned by ALMAIA DIGITAL MARKETING S.R.L with registered office in Romania, Ploiesti, B-dul Republicii, nr. 199A, bl. 5A, ap. 31, jud. Prahova, registered at the trade register under J29/134/2022, tax identification code RO45480979.
If you want more information about us, do not hesitate to contact us by email at contact@almaia.eu.
ABOUT YOU
You are the beneficiary of our services in one form or another, being a data subject. Thus, for you, we have modified our privacy policy. We want to be completely transparent about how we process your personal data and we want to make it easy for you to modify, update or even delete it.
WHY WE HAVE A PRIVACY POLICY
We have this privacy policy because we will collect some personal information about you when you use our website or when you contact us via the contact form when you have a question about a service.
The purpose of our privacy policy is to inform you about:
- how and why we collect your personal information
- how we disclose your personal information and to whom
- how we protect your personal information
- your legal rights and how you are protected by law
CHANGES TO THE PRIVACY POLICY
If we make any changes to our privacy policy, we will post them on this page. Also, if there are major changes we will inform you by email. This way, you will be kept informed at all times!
WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
The processing of your personal data is used whenever you give your consent to this, whenever you access our website, whenever any kind of contract is concluded between us and whenever you fill in one of the forms on the website.
Your consent will be explicitly requested before we perform any action and you will be able to revoke it as easily as you granted it. If you encounter any difficulties, please inform us by e-mail at contact@almaia.eu so that we can solve your request.
WHAT INFORMATION WE COLLECT FROM YOU
We collect certain personal information from you so that we can identify you in order to achieve our purpose for your request. We mention that we will never sell your personal data, but if in the future we sell the business or parts of it, this data will be transferred.
Thus, the information we collect includes:
- contact details (full name, email, address, telephone number, date of birth and any other relevant information we need to contact or identify you)
- usage data (information about how you use our website and services)
- marketing and communication data (your preferences about receiving marketing materials and how you prefer to communicate with us)
- we do not process or collect personal data from persons under the age of 16, except with written parental consent sent to contact@almaia.eu.
WHEN WE COLLECT INFORMATION FROM YOU
We collect your data when:
- you access our website
- whenever you complete our contact form or other related forms
- you opt-in to receive newsletters or other marketing materials from us,
- you register to attend an event organised by us
- contact us through the various channels we offer
WE ALSO COLLECT NON-PERSONAL DATA
We collect data, in one form or another, that does not allow direct association with an individual. For example, we often collect your activities on our website. This type of data is anonymised before it is stored on our servers and is used only to help us improve the experience of our customers.
WE USE GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies or various IP addresses to analyse how users use the website and to monitor our services and products. The information generated by the IP address or cookie will be transmitted to and stored by Google on servers. Google will use all this information on our behalf to evaluate your use of our website. You can refuse the use of cookies by selecting the appropriate settings in your browser, but please note that you may not be able to use all the functions of our website afterwards.
HOW WE PROCESS YOUR PERSONAL DATA
We constantly ensure and apply appropriate techniques to protect your personal data. The processing operations we perform on your personal data cover automatic and manual means of collection (we record, organize, structure, store, modify at your request, use, transmit to third parties only when appropriate and delete at your request or automatically upon expiry).
WHY WE USE YOUR PERSONAL DATA
We use your personal data for the following purposes:
to provide you with access to our services
to inform you about certain offers, products, services or updates
to be able to contact you and respond to your questions and/or requests
to provide you with a great and personalised experience on our website
to tailor and improve our services and marketing strategy based on your browsing history, interests or preferences.
to contact you when we conduct market research about your views on our website and services
to prevent or detect abuse or fraud on the website
any other right stipulated in law no. 677/2001 and law no. 506/2004
TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA
To our authorized logistics partners, only when appropriate and only when they need to mediate a service for us when requested by you
To our employees in order to fulfil your requests
Our marketing, development and monitoring partners, to enable us to carry out advertising campaigns, to enhance your personalised website experience, for our online development. This data is minimized and sent only for clearly defined purposes.
Competent authorities, where appropriate, for any legal investigation, to initiate or defend legal claims or for civil, criminal or administrative purposes.
HOW LONG WE KEEP YOUR PERSONAL DATA
We keep your personal data no longer than necessary for the purpose for which it is processed. If you have given us consent to process your data, we will only process it within the parameters you have given us. We may retain your personal data in accordance with applicable laws and regulations and may share it with competent authorities, where appropriate, for any legal investigation, to initiate or defend legal claims or for civil, criminal or administrative purposes. If none of the above reasons apply, your data will be deleted in a secure manner or in some cases we anonymize it for internal statistics and research. Your personal data will be stored for a maximum of 10 years after your last interaction with us or may be deleted at any request from you.
YOUR RIGHTS
Unless you are subject to an exemption under applicable privacy laws, you have the following rights with respect to your personal data which you can request directly from your account or by contacting us:
you may request a copy of your personal data that we store
you may request correction of any personal data if you believe it is inaccurate
you can request the complete deletion of your personal data
you can restrict or withdraw consent to the processing of your personal data
you can request that your data be transferred to another controller
you can request access to your personal data
you may object to the processing and use of your personal data
you can contact the National Supervisory Authority for Personal Data Processing (ANSPDCP) regarding your personal data
you can lodge a complaint about the way we process your personal data with us (your request will be resolved within 30 days) or with the competent ANSPDCP authority
HOW WE PROTECT YOUR DATA
We protect your data using technical measures to minimise the risks of misuse, unauthorised access, unauthorised disclosure, loss, theft and loss of access. Among the measures we use are data encryption, firewalls and data access authorisation controls. We take the security of our customers’ data seriously and therefore constantly check and update the mechanisms we use to provide you with effective protection against misuse.
The server through which we collect your information is encrypted using your browser’s encryption module via SSL security certificate.
While we protect your data, it is important that you do the same. You do not have to disclose your personal information to anyone.
If you feel that the security of your personal data has been compromised or if you would like more information about the measures we have taken to protect your data, please contact us at contact@almaia.eu.
LINKS TO OTHER WEBSITES
Within our website you may encounter links that redirect you to other websites. These websites may collect information about you and you must abide by the privacy policy of that website. ALMAIA DIGITAL MARKETING S.R.L is not responsible for the privacy practices of other websites.
DO YOU WANT TO CONTACT US?
If you have any questions about this privacy policy, wish to exercise your rights, or have a complaint you would like to discuss with us, you can contact us by e-mail at contact@almaia.eu.
By accepting this agreement, your personal data will be processed by ALMAIA DIGITAL MARKETING S.R.L in accordance with this privacy policy and policy on the processing of personal data.
