INTRODUCTION

Our customers are at the heart of everything we do. Therefore, in addition to striving to provide value and excellent services, we protect your privacy effectively against abuse, in compliance with national and European legislation, including Regulation (EU) No. 679/2016.

For ALMAIA DIGITAL MARKETING S.R.L., your privacy is very important and we take it seriously. The purpose of this privacy policy is to explain how we collect, use, and disclose information about you on our website and/or to other third parties with whom we have confidentiality agreements regarding the processing of personal data. By using our website, you agree to this privacy policy.

In addition, your rights and options are equally important to us and, therefore, through this privacy policy we inform you clearly and explicitly about them and about the ways you can contact us to update your information or exercise any other right.

ABOUT US

The website is operated and owned by ALMAIA DIGITAL MARKETING S.R.L, with its registered office in Ploiești, B-dul Republicii, no. 199A, bl. 5A, ap. 31, Prahova County, registered with the Trade Register under no. J29/134/2022, fiscal identification code RO45480979.

If you would like more information about us, do not hesitate to contact us by email at contact@almaia.eu.

ABOUT YOU

You are the beneficiary of our services in one form or another, as a data subject. Therefore, we have tailored this privacy policy for you. We want to be fully transparent about how we process your personal data and to make it easy for you to modify, update, or even delete it.

WHY WE HAVE A PRIVACY POLICY

We have this privacy policy because we will collect certain personal information about you when you use our website or when you contact us via the contact form if you have questions about a service.

The purpose of our privacy policy is to inform you about:

  • how and why we collect your personal information
  • how we disclose your personal information and to whom
  • how we protect your personal information
  • your legal rights and how you are protected by law

CHANGES TO THE PRIVACY POLICY

If we make any changes to our privacy policy, we will post them on this page. Also, if there are major changes, we will inform you by email as well. This way, you will always be up to date.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

The processing of your personal data is carried out whenever you give your consent, whenever you access our website, whenever any type of contract is concluded between us, and whenever you complete one of the forms on the website.

Your consent will be requested explicitly before any action is taken, and you will be able to withdraw it just as easily as you provided it. If you encounter difficulties, please inform us at contact@almaia.eu so we can resolve your request.

WHAT INFORMATION WE COLLECT FROM YOU

We collect certain personal information from you so that we can identify you in order to fulfill your requests. We mention that we will never sell your personal data, but if in the future we sell the business or parts of it, this data will be transferred.

Thus, the information we collect includes:

  • contact data (full name, email, address, phone number, date of birth, and any other relevant information we need to contact or identify you)
  • usage data (information about how you use our website and our services)
  • marketing and communication data (your preferences regarding receiving marketing materials and how you prefer to communicate with us)
  • we do not process or collect personal data from persons under the age of 16, except with the written consent of parents, sent to the email address contact@almaia.eu.

WHEN WE COLLECT INFORMATION FROM YOU

We collect your data when:

  • you access our website
  • you complete our contact form or other related forms
  • you opt in to subscribe to our newsletter or other marketing materials from us
  • you register to participate in an event organized by us
  • you contact us through the various channels we provide

WE ALSO COLLECT NON-PERSONAL DATA

We collect data, in one form or another, that does not allow direct association with a person. For example, we often collect your activity on our website. This type of data is anonymized before being stored on our servers and is used only to help us improve our customers’ experience and to understand which parts of our website are of interest.

WE USE GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies or various IP addresses to analyze how users use the website and to monitor our services and products. The information generated by the IP address or cookie will be transmitted to and stored by Google on its servers. Google will use this information on our behalf to evaluate the use of our website. You can refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that you may not be able to use all the functions offered by our website afterwards.

HOW WE PROCESS YOUR PERSONAL DATA

We constantly ensure and apply appropriate techniques to protect your personal data. The processing operations we perform regarding your personal data include automated and manual means of collection (we record, organize, structure, store, modify at your request, use, transmit to third parties only when necessary, and delete at your request or automatically upon expiration).

WHY WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

  • to provide you with access to our services
  • to inform you about certain offers, products, services, or updates
  • to contact you and respond to your questions and/or requests
  • to provide you with a special and personalized experience on our website
  • to personalize and improve services and marketing strategy based on your browsing history, interests, or preferences
  • to contact you when conducting market research regarding your opinions about our website and services
  • to prevent or detect abuse or fraud on the website
  • any other right stipulated in Law no. 677/2001 and Law no. 506/2004

TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA

  • Our authorized logistics partners, only when necessary and only when they must intermediate a service for us upon your request
  • Our employees, in order to fulfill your requests
  • Our marketing, development, and monitoring partners, in order to run advertising campaigns, improve your personalized experience on the website, and support our online development. These data are minimized and shared only for clearly defined purposes.
  • Competent authorities, when necessary, for any legal investigation, to initiate or defend legal claims, or for civil, criminal, or administrative purposes.

HOW LONG WE KEEP YOUR PERSONAL DATA

We keep your personal data no longer than necessary for the purpose for which it is processed. If you have given us consent to process your data, we will process it only within the parameters you have provided. We may retain your personal data in accordance with applicable laws and regulations and may share it with competent authorities when necessary for any legal investigation, to initiate or defend legal claims, or for civil, criminal, or administrative purposes. If none of the above reasons apply, your data will be deleted securely or, in some cases, we anonymize it for internal statistics and research. Your personal data will be stored for a maximum period of 10 years from your last interaction with us or may be deleted at any time upon your request.

YOUR RIGHTS

Unless you are subject to an exemption under applicable privacy laws, you have the following rights regarding your personal data, which you may request directly from your account or by contacting us:

  • you can request a copy of your personal data that we store
  • you can request correction of any personal data if you consider it inaccurate
  • you can request the complete deletion of your personal data
  • you can restrict processing or withdraw your consent for the processing of your personal data
  • you can request the transfer of your data to another controller
  • you can request access to your personal data
  • you can object to the processing and use of your personal data
  • you can contact the National Supervisory Authority for Personal Data Processing (ANSPDCP) regarding your personal data
  • you can submit a complaint regarding how we process your personal data to us (the request will be resolved within a maximum of 30 days) or to the competent authority ANSPDCP

HOW WE PROTECT YOUR DATA

We protect your data by using technical measures to minimize the risks of incorrect use, unauthorized access, unauthorized disclosure, loss, theft, and loss of access. Among the measures we use are data encryption, firewalls, and access authorization controls. We take the security of our customers’ data seriously and therefore constantly review and update the mechanisms used to provide effective protection against abuse.

The server through which we collect your information is encrypted using your browser’s encryption module through an SSL security certificate.

Although we protect your data, it is important that you do so as well. You should not disclose your personal information to anyone.

If you believe the security of your personal data has been compromised or if you would like more information about the measures we have taken to protect your data, please contact us at contact@almaia.eu.

LINKS TO OTHER WEBSITES

Within our website you may find links that redirect you to other websites. These websites may collect information about you and you will be subject to the privacy policy of those websites. ALMAIA DIGITAL MARKETING S.R.L. is not responsible for the privacy practices of other websites.

WANT TO CONTACT US?

If you have questions about this privacy policy, want to exercise your rights, or have a complaint you would like to discuss with us, you can contact us by email at contact@almaia.eu or by post at the address Ploiești, B-dul Republicii, no. 199A, bl. 5A, ap. 31, Prahova County.

By accepting this agreement, your personal data will be processed by ALMAIA DIGITAL MARKETING S.R.L. in accordance with this privacy policy and the policy on the processing of personal data.